Hi, I'm Kerry
I'm NYC based UX researcher who’s a little obsessed with why people do things. I’m currently a senior UX researcher at JP Morgan Chase, where I work to make it easier for people to manage their money.
I was raised in the Midwest, where we learn early how to strike up conversations with strangers and make others feel at ease, an essential component of connecting with people to improve user experience.
What I Do
As a UX researcher, I talk to people about how they accomplish goals online. I ask questions - often the same questions in different ways - to understand what is frustrating to them. It’s important to me to hear what people say and understand the larger problems underneath.